Pillow Care Guide
Proper pillow care extends lifespan, maintains loft and support, preserves comfort, and ensures guest satisfaction. Different fill types require distinct care approaches. Always use a protective pillow cover (pillowcase) to minimise direct soiling and reduce washing frequency. Pillows should be regularly fluffed and rotated to maintain even wear and support.
Luxury Microfibre Pillows
- Machine wash warm (40°C) on a gentle cycle.
- Use a mild detergent.
- Avoid bleach and fabric softeners.
- Rinse thoroughly to remove detergent residue.
- Tumble dry on low heat and remove promptly to prevent clumping.
- Fluff regularly to maintain shape and support.
- Store in a dry, well-ventilated area.
Classic and Premium Hungarian Goose Down Pillows
- Goose down requires specialised care to maintain loft, support, and longevity.
- For hospitality operations, professional cleaning is strongly recommended.
- Home washing is possible but requires careful technique and appropriate equipment.
Professional Cleaning (Recommended) – Goose Down
- Use professional cleaners familiar with down-specific requirements and appropriate equipment.
- Professional cleaning helps preserve loft, comfort, and longevity.
Home Washing (If Professional Cleaning Unavailable) – Goose Down
- Use a front-loading washing machine on a gentle cycle.
- Use a mild detergent (avoid enzyme detergents).
- Do not overload the machine.
- Rinse thoroughly to remove all detergent.
- Avoid bleach and fabric softeners.
- Avoid top-loading machines, as agitation can damage down and stitching.
Drying Instructions – Goose Down
- Tumble dry on low heat only.
- Add dryer balls or clean tennis balls to help restore loft.
- Dry completely before use or storage to prevent mildew and odour.
- Stop the cycle periodically and break up any clumps by hand.
- Avoid excessive heat, as it can damage the fill and casing.
Spot Cleaning – Goose Down
- Spot clean only when necessary to reduce full washing frequency.
- Use a mild detergent solution.
- Blot gently; do not rub aggressively.
- Avoid saturating the down; allow to dry fully before use.
Fluffing and Maintenance Between Washes
- Fluff pillows regularly to redistribute fill and maintain support.
- Rotate pillows to promote even wear.
- Air pillows occasionally in a well-ventilated space (avoid direct harsh sunlight for extended periods).
- Always use a pillowcase/pillow protector to reduce soiling.
Budget Friendly Duck Down Pillows
- Follow a gentle approach similar to down pillows to maintain loft and comfort.
- Use mild detergent; avoid bleach, fabric softeners, and enzyme detergents.
- Prefer front-loading machines and gentle cycles.
- Tumble dry on low heat only with dryer balls or clean tennis balls.
- Dry completely before use or storage.
- Fluff regularly and store in a cool, dry, ventilated area.
Warranty and Liability
- Care instructions are integral to product warranty validity.
- Improper care, including use of bleach, fabric softeners, enzyme detergents, excessive heat, or top-loading machines, may void warranty coverage.
- Linen and Co is not responsible for damage resulting from non-compliance with these instructions or normal wear and tear.
Need Help?
- Email: info@linenco.co.za
- Phone: 010 109 4950
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