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Wetsafe Mattress & Pillow Protector Care Guide

Wetsafe Waterproof Hospitality Home

Care guidance for quilted and towelling Wetsafe protectors with a breathable polyurethane waterproof barrier

Overview

Wetsafe Mattress and Pillow Protectors feature a soft surface layer, either quilted or towelling, combined with a breathable, noiseless polyurethane waterproof barrier.

This dual-layer construction provides reliable liquid protection whilst maintaining comfort and breathability.

Proper care is essential to preserve the waterproof layer and extend product lifespan.

Washing Instructions

  • Machine wash before first use to freshen the product and remove any packaging residue.
  • Wash in cold or lukewarm water, ideally at 30°C to 40°C.
  • Use a mild detergent suitable for protective bedding fabrics.
  • Wash separately or with similar lightweight bedding items.
  • Do not overload the washing machine, as protectors need space to rinse thoroughly.
  • Use a gentle to normal wash cycle depending on the item and level of soiling.
  • For hospitality use, wash regularly to maintain hygiene and product performance.

Drying Instructions

  • Line dry where possible to help preserve the protective layers and fabric integrity.
  • If tumble drying is permitted, use a low heat setting only.
  • Do not use high heat, as this may affect waterproof backing, quilting, or protective finishes.
  • Remove promptly once dry to reduce creasing.
  • Ensure the protector is fully dry before placing it back on the bed or pillow.
  • Avoid over-drying, as prolonged heat exposure may reduce product lifespan.

Ironing Instructions

  • Do not iron unless the specific product label clearly states that ironing is safe.
  • High heat may damage waterproof layers, quilting, or protective coatings.
  • If a removable outer layer is suitable for ironing, follow the care instructions for that layer only.

Bleaching Instructions

  • Do not use chlorine bleach.
  • Avoid harsh whitening agents or strong chemical treatments.
  • If necessary, use a mild, non-chlorine stain treatment suitable for the fabric.
  • Always test any treatment on a small, hidden area first.
  • Harsh bleaching products may damage the fabric and reduce protective performance.

Dry Cleaning Instructions

  • Dry cleaning is not generally recommended for mattress and pillow protectors.
  • Solvent-based cleaning may affect waterproof layers or internal protective components.
  • If professional cleaning is needed, use a cleaner experienced with protective bedding products and always confirm suitability first.

Care Warnings

  • Do not use excessive heat during washing, drying, or any aftercare process.
  • Do not wash with sharp or abrasive items such as garments with zips, hooks, or rough trims.
  • Do not leave damp protectors folded or sitting in the machine after washing.
  • Improper care may affect waterproofing, quilting, fit, or overall product performance.
  • Always ensure the item is fully dry before reuse or storage.

Stain Removal Tips

  • Treat spills and marks as soon as possible.
  • Blot gently with a clean cloth rather than rubbing.
  • Use a mild stain remover suitable for bedding fabrics.
  • Test any stain treatment on a hidden area first.
  • Avoid harsh solvents or aggressive chemical cleaners.
  • Wash after spot treatment to remove any remaining residue.

Storage Instructions

  • Store in a cool, dry, well-ventilated space.
  • Ensure the item is completely dry before folding and storing.
  • Avoid tightly sealing in plastic if moisture may be trapped.
  • Store flat or folded neatly to help maintain shape.
  • Keep away from prolonged direct sunlight and heat sources.
  • Rotate regularly used protectors to encourage even wear over time.

Warranty & Guarantee

These care instructions form part of the product warranty conditions. Improper care, including the use of high heat, bleach, fabric softeners, or dry cleaning, may void warranty coverage. Linen and Co is not liable for damage resulting from failure to follow these instructions, normal wear and tear, or punctures caused by sharp objects.
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